Connecting inventory software to an online store
Decisions about product identity, available stock, update timing and failed requests before building an integration.
Services
Integrations & automation
We connect websites and business tools through APIs, webhooks and scheduled jobs, including inventory updates, recurring imports and multilingual content workflows.
When this service helps
An integration needs clear rules for matching records and handling changes. We check the available access, identify the source of each value and agree on what should happen when an update fails.
Product, stock or customer information is entered manually in several places.
An import, translated catalog or existing connection needs reliable update and error-handling rules.
What you receive
System and field map
The connected systems, record identifiers and fields exchanged, including which source owns each value and how conflicts are handled.
Connection and validation rules
API requests, webhook handlers or scheduled imports, with checks for missing fields, duplicate events and incomplete source records.
Synchronisation and review workflow
Rules for update timing, shared values and translated content. Human review is included where changes need approval.
Operation logs and recovery instructions
A record of failed updates, retry or stop behaviour, and enough context for an operator to investigate a missing or incorrect value.
Example workflow
A supplier file becomes a stock update
Each stage has a defined input and outcome. Invalid records are held for review rather than silently applied.
Read the source
Retrieve the supplier file or API records.
Match products
Find the corresponding store products by SKU or another stable ID.
Validate values
Check required fields, formats and allowed changes.
Update stock
Apply valid changes to the fields the source owns.
Review exceptions
Record unmatched products and failed updates for follow-up.
Questions about this service
What access is needed to connect two systems?
We check the available APIs, webhooks or exports, their permissions, documentation and limits. A small technical investigation may be needed to establish what the systems allow.
What happens when an update fails?
Depending on the process, the connection may retry, retain the previous value, stop a batch or flag the record. The operating rules identify who reviews failures and how they are corrected.
Does automatic translation publish changes immediately?
That is a workflow decision. Shared product values, translated descriptions and content needing review can follow different rules. Automatic translation can prepare an update for approval before publication.
Related reading
Practical notes on the decisions behind this work.
Managing a multilingual product catalog
How to organise shared product data, reviewed translations and recurring imports across several languages.
What needs to change?
Share the current website or tools, what needs to work differently and any deadline you already have.